Expert Guidance for Hospitality That Lasts
Because great restaurants don’t run on hope, they run on systems
Our Services
Consulting & Strategic Planning
Whether you're launching a new concept or looking to scale an existing one, we help you build a roadmap rooted in clarity and purpose. From comprehensive restaurant audits to leadership coaching and financial forecasting, we partner with owners and operators to align vision with execution. Our consulting is built for those ready to lead intentionally, not just react to the chaos of daily service.
Systems & Operations
Restaurants thrive on repeatable systems. We help you design and implement the tools and workflows that reduce chaos, improve margins, and empower your team. From scheduling, inventory, and ordering systems to cost control and back-office SOPs, we focus on operational excellence that scales with you, so you can stop putting out fires and start running a business.
Culture & Guest Experience
Your culture is your brand, and it’s built from the inside out. We help you define what your team stands for, then create systems to reinforce that identity daily. From training and team engagement to guest experience audits and reputation management, we help you deliver a consistent, memorable experience that keeps your people aligned and your guests coming back.
Built By a Restaurant Operator, For Restaurant Operators
The Fifth House was founded by Kyle Thompson, a hospitality leader with over 20 years of experience managing, scaling, and optimizing restaurants. Drawing from a career built inside fast-paced kitchens, dining rooms, and leadership roles, Kyle created The Fifth House to help operators move beyond daily chaos and lead with clarity, structure, and purpose.
